Free Shipping from €39

Shipping policy

  1. Shipping Countries
    If your country isn’t available at checkout, please contact us via live chat or email at info@oksubeauty.com for more information.

  2. Order Processing Time
    All orders are processed within 1–2 business days of payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

  3. Delivery Times
    Estimated delivery times vary by destination:

  • Italy: approximately 2–5 business days

  • European Union: 4–9 business days

  • Other countries: 7–14 business days
    Delays may occur due to unforeseen circumstances or local holidays. Once your package ships, you’ll receive an email with tracking information to monitor its status.

  1. Shipping Costs
    Shipping fees are calculated in your cart during checkout.

  2. Carriers Used
    We work with reliable carriers to ensure fast, secure delivery. Carriers may vary depending on the destination and shipping method.

  3. Returns & Reshipments
    For return information or to address any shipping issues, please see our dedicated returns page. If your package arrives damaged or is lost in transit, contact us immediately so we can resolve the issue.

  4. Customs Information
    For international shipments, any customs duties or local taxes are the customer’s responsibility. We recommend checking your country’s customs regulations before completing your purchase.

  5. Contact
    If you have any questions about your shipment, our customer support team is always available via live chat or at info@oksubeauty.com.